Reduce Employee Turnover. Increase Your Bottom Line.

Employee turnover in multifamily operations runs double the national average-costing millions in wasted hiring, training, and lost productivity. Swift Bunny ONE keeps your people engaged, reduces costly churn, and helps you Increase profits while building stronger teams.

4.9 out of 5 stars from 47 reviews
4.7/5

Employee Turnover Is Silently Draining Your Profits

Multifamily operators face annual turnover rates of 30% to 60%. Every lost employee costs up to half their salary to replace, and leaves the rest of your team overworked, stressed, and at risk of leaving too. The longer you wait, the more money and momentum you lose.

Trusted by Leading Multifamily Operators Nationwide

From coast to coast, Swift Bunny’s mission is to help operators reduce employee turnover and re-engage staff.

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Ashley Vetter, CAPS, CAM

Position:

Director of Marketing and Training

Company Name:

Phillips Management Group

Partnering with Swift Bunny’s Introduce platform has been a game-changer for us. We wanted a better way to track training for new employees (or new in their role). With Swift Bunny, we were able to eliminate the hassle of paper forms and spreadsheets. We can now log in and see onboarding progress of every team member across the company at a glance. It’s streamlined our processes and has helped to ensure no one falls through the cracks. This partnership has truly elevated how we manage employee training and engagement.

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Chip Tatum

Position:

Executive VP

Company Name:

Florida Apartment Association

From the first meeting we had it was crystal clear that Swift Bunny was the perfect partner for our Compensation & Benefits research. From contract to completion, working with Swift Bunny felt like a true partnership—and that is increasingly rare in my experience. Their expertise with designing and distributing surveys was invaluable and resulted in a 417% increase (yes, really) in participation from the last time we conducted the survey. Our members shared that participating in the survey, while robust, was easy and that we were asking all the right questions. They really made the entire process seamless and transparent for all parties involved. We were provided with timelines, consistent communication, on-time deliverables, and the end product (report) is extremely high quality. One of the aspects of working with Swift Bunny that we were most impressed with is that they really care and they get the industry. They are out to make an impact—and for that reason, and many more, we could not have dreamed of a better partner.

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Amanda Gunn, MBA, CAM, CAPS

Position:

Multifamily Regional Manager

Company Name:

Rockwood Property Management

What used to be a scattered set of tasks handled by various people is now streamlined into a smart, centralized system. Assignments are clearly delegated, progress is trackable, and we're now able to quickly identify and correct any gaps in the onboarding experience. The structure Introduce provides helps ensure each new hire is set up for success, tailored by role and by property type. The customization is incredible. We’ve been able to create specific plans for unique scenarios—for instance, only properties with pools receive pool-related training. That level of detail has been a game-changer. I honestly can’t imagine going back to our old process. And the Swift Bunny team has been a true partner—collaborative, responsive, and supportive every step of the way. The implementation process was smooth, and the ongoing support continues to be the best.

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Shelley Watson

Position:

Executive Vice President of Operations

Company Name:

The Morgan Group

Just a quick little story: anytime I'm in my office and thinking about an initiative or working on something, I swear I go into my Swift Bunny dashboard—will that move the needle on Swift Bunny? Will that help us with Swift Bunny, or did I miss something… I am a Swift Bunny junkie!

Karen Thompson
Karen Thompson

Position:

VP, HR

Company Name:

OneStreet

The Swift Bunny Team continues to make us better with every interaction, and we truly appreciate all you do for your clients.

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Angel Rogers

Position:

Director of Learning & Development

Company Name:

National Community Renaissance

Employee engagement has become a top priority for National CORE. We are excited to partner with Swift Bunny so that we can effectively utilize the information we gather to promote our amazing company culture.

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Amanda Gunn

Position:

MBA, CAM, CAPS, Multifamily Regional Manager

Company Name:

Rockwood Property Management

By partnering with Swift Bunny to create opportunities for honest feedback and using the feedback to help us continue to improve, we believe this partnership will move us one step closer to our company's objectives. Rockwood Property Management's objective of creating enriched living and lasting value is not just our mission for our external customers but for our entire organization. By partnering with Swift Bunny to create opportunities for honest feedback and using the feedback to help us continue to improve, we believe this partnership will move us one step closer to our company's objectives.

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Marisa Joslyn

Position:

Manager of Human Resources

Company Name:

RedPeak

I love working with Swift Bunny! Our biggest driver for the switch was to have industry specific data to compare our results to. The team has been professional, responsive, and dedicated to understanding our unique needs. We feel that through the employee engagement surveys offered by Swift Bunny, our team members feel more motivated and connected to the company culture.

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Jill Anderson

Position:

SHRM-CP, Director of Human Resources

Company Name:

Bella

Bella Investment Group is thrilled to be partnering with Swift Bunny for our employee feedback initiative. We are working hard to create a culture that listens, learns and leads. Being intentional with our confidential feedback opportunities is a big part of showing our employees how valuable their voice—and their experience--is at Bella.

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Sara Sprankles

Position:

Director of Property Management

Company Name:

Steadfast Companies

Swift Bunny is a great partner! They make surveying our employees so easy and substantial. They take the time to explain what your associates are saying about the company and offer solutions to areas of improvements and offer tools to help you.

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Kayla Brown

Position:

Director of Learning & Development

Company Name:

Aura Living

Our organization LOVES working with Swift Bunny! The team members we work with (Danielle Walker, Dean Benjamin and J Vera) are always professional, kind and extremely prompt and thorough. If you are looking for an easy to use platform to measure employee satisfaction, with an engaging support team, I highly recommend Swift Bunny!

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Mark Cukro

Position:

Service Team Training

Company Name:

I want to thank you for making our National Survey so successful. The data that we compiled is going to have a positive impact on our industry as this was the first National Maintenance survey ever done for multifamily, especially on this scale and for the public as well as individual companies. What could have been a difficult and complex implementation was a wonderful and smooth experience that flowed effortlessly. I was particularly impressed with how well the processes were guided and the questions were framed to generate the best results for the data and completion. Also, since the survey was completely anonymous it created a high level of trust for the participants to gladly provide meaningful information that may otherwise be difficult to get. Once the survey was conducted and the results started pouring in, it was easy to see why you all are so highly regarded as the best in the business. The processes were on point, the experience was highly professional, and the results are better than we could have ever hoped for. Most importantly, your team is a pleasure to work with and the epitome of professionalism, expertise, and performance. I am certain that the results you helped us get will create measurable improvements for the business owners and investors as much as impact the lives of the associates, vendors, and customers in Multifamily. Thank you for your guidance and I look forward to collaborating with your team again in the future.

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The All-in-ONE Employee Retention Platform Built for Multifamily

Swift Bunny ONE delivers the solutions you need, in one convenient dashboard, to help keep your employees engaged & high-performing.

Employee Onboarding

Create positive first impressions, improve time-to-productivity and retain great talent.

Employee
Surveys

Confidential lifecycle surveys triggered at key moments to uncover critical insights impacting retention.

Consultation & Action Planning

Feedback must be paired with action. Consult with our team of experts to plan & execute next steps.

Analytics & Reporting

Intuitive data and robust reporting identifies risks and strengths, resulting in effective data-driven decision-making.

Multifamily Expertise. Proven Results

Swift Bunny is the brainchild of multifamily innovators Joe Bailey (Grace Hill founder, multifamily’s largest LMS provider) and Doug Miller (SatisFacts Research founder, multifamily’s largest resident survey provider), and the team includes retention and reputation authorities Jen Piccotti and Kara Rice.

In other words, we understand property management and the challenges created by high turnover. Our mission is to be your long-term retention partner by offering world-class products and support!

A Simple Path to Lower Turnover

Step 1
Step 2
Step 3

Identify

Identify employee pain points before they lead to exits.

Act

Create and implement action items to remedy the pain points.

Retain

Implement Swift Bunny ONE to reduce turnover and improve performance.

Empowering Teams, Sharing Insights, Driving Change

From Multifamily specific workplace solutions to thought-leadership on national stages and research-backed resources, Swift Bunny equips multifamily leaders with the tools, knowledge, and inspiration to create thriving teams and stronger communities.

Imagine a Thriving, Engaged Team

With Swift Bunny ONE, turnover rates shrink, costs decline, and your teams feel valued and supported. Residents notice the difference, too – more engaged staff deliver better service, boosting satisfaction and retention. The result? A healthier culture, stronger NOI, and executives who finally feel in control of workforce stability.

See Us On Stage

Jen Piccotti and Kara Rice, regularly speak nationwide on employee engagement and retention trends. Discover where we’re presenting next, or book us to bring these insights to your organization.

Insights Backed by Hundreds of Thousands of Surveys

We’ve conducted thousands of employee and resident surveys across multifamily. Explore our whitepapers, case studies, and blog for actionable strategies you can use today.

Trusted by Industry Leaders Who Care About Their People

See how multifamily leaders partner with Swift Bunny to strengthen culture, streamline onboarding, and enhance employee engagement across their organizations.

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5.0
Based on 11 reviews
powered by Google
John Sons profile pictureJohn Sons
20:08 07 Mar 25
Swift Bunny is dedicated team that strives to bring the best in improvements to our industry. Their devotion and dedication to the mental health aspect of our industry is priceless and much appreciated. THANK YOU!
Marisa Joslyn profile pictureMarisa Joslyn
15:54 22 Oct 24
I love working with Swift Bunny! Our biggest driver for the switch was to have industry specific data to compare our results to. The team has been professional, responsive, and dedicated to understanding our unique needs. We feel that through the employee engagement surveys offered by Swift Bunny, our team members feel more motivated and connected to the company culture.
Kendra Butterfield profile pictureKendra Butterfield
15:37 08 Oct 24
Swift Bunny has been an absolute game-changer for our company! Their employee engagement solutions have provided us with invaluable insights into what our team truly needs, what we're doing well, and the areas where we can improve. Without their assistance, we would be lost, unsure of how to support our employees and drive better results. Their platform makes it easy to collect and analyze feedback, which has helped us take meaningful action to foster a positive and productive work environment. Highly recommend them to any company looking to improve employee engagement!
Lori Latham profile pictureLori Latham
15:29 07 Oct 24
Team member engagement is more important than ever, and Swift Bunny has been instrumental in helping us increase engagement and improve overall satisfaction. The leadership and customer service they provide are truly exceptional. I look forward to continuing our collaboration for many more years of success!
Sara Sprankles profile pictureSara Sprankles
04:13 04 Oct 24
Swift Bunny is a great partner! They make surveying our employees so easy and substantial. They take the time to explain what your associates are saying about the company and offer solutions to areas of improvements and offer tools to help you.
Karen Thomas profile pictureKaren Thomas
15:17 02 Oct 24
What a wonderful experience we have had working with team at Swift Bunny! The surveys have been extremely helpful to our organization. They help us identify areas of opportunity for improvement. Through these anonymous surveys, our team members are able to speak freely about what they feel is going well and what is not going well, without any fear of being singled out. We get invaluable information from all levels of the organization that enable us to make positive changes. I highly recommend Swift Bunny; they have a very talented team, and we are pleased to partner with them.
Steadfast Companies profile pictureSteadfast Companies
23:25 01 Oct 24
We have been using Swift Bunny for several years as a way of engaging our associates and providing a platform for honest and anonymous feedback. The surveys are simple for both the participant and survey host to navigate, and the results provide meaningful insights into how we are doing as a company. We also utilize the "Inquire" function to create our own custom surveys on a regular basis. In today's world, where many services are app-based or moving towards automation, it is rare to find a company that treats its customers like family. We truly feel like we are part of the Swift Bunny extended family and will happily recommend them with five glowing stars!
John Bidese profile pictureJohn Bidese
21:11 01 Oct 24
Fantastic partnership! Reliable and forward-thinking!
Kayla Brown profile pictureKayla Brown
19:20 01 Oct 24
Our organization LOVES working with Swift Bunny! The team members we work with (Danielle Walker, Dean Benjamin and J Vera) are always professional, kind and extremely prompt and thorough. If you are looking for an easy to use platform to measure employee satisfaction, with an engaging support team, I highly recommend Swift Bunny!
Kristen Poteet profile pictureKristen Poteet
15:21 01 Oct 24
At Entryway, we have worked with Swift Bunny for multiple years on surveying our stakeholders so we can improve our program and communications. Swift Bunny is an expert in surveys and data! They make it an easy process for our staff to execute and provide helpful data analytics and reporting for us to create action plans from the results.

Stop Losing Money to Turnover. Start Retaining Your Best People.